FAQ

The official opening is scheduled on Saturday 11 December 2021, depending on snow conditions.

It will close on Monday, April 18, 2022.

Most of them but not all of them.

Skipasses for children under 5 must be purchased at the ticket office together with a proof of age or on online with another ski pass.

Students must present a student card and a proof of age or a certificate of school attendance at the ticket office.

Reduction for disabled people are available at all ticket offices, on presentation of a suitable certificate (please ask about which one)

 

You won’t queue up at the ticket office and you will enjoy skiing as soon as you arrive at our ski resort.

You get an “online 8% discount” for the Tribe offer.

Reload online (up to 10 minutes before to ski) thanks to the number which is at the back of your rechargeable card.

We only accept payment by credit card MASTER CARD / CB / VISA / €

We use the Secure 3D security device, called Verified by Visa at Visa and SecureCode at Mastercard, combined with Cyberplus Paiement and Systempay Net.

 

  • It is your first purchase on line, and you have no ski card : if you are abroad, you have to order your skipasses at least 15 days before the first day of skiing and we will send your skipasses at home for free.
  • If you do not want to receive your order by postmail, you can also get it  it at one of our 12 kiosks with a withdrawal code.
  • You want to reload skipasses, you already have some ski cards : you can reload on line until the last minute before going skiing, if you have the proper hands-free chip card (skicard).

Our ski area is equipped with a skidata hands-free system. You must keep your ski pass in a pocket on the left side of your jacket or trousers (and not with any electronic devices, keys or bank cards).

Your ski pass will be read automatically when you go through the turnstiles at chairlifts and gondola lifts.

Your ski pass is identified with a number written on the back which begins 01-1614 .

This number allows you to recharge it online.

You will receive a confirmation order mail, with all the details of your skipasses and your internet order number. You must keep it in case of problem.

If you buy your skipasses at our kiosks, you will get your ticket by mail.

Yes, when ordering skipasses online for the first time, you will be asked to create an account with a login (mail address) and a password with at least 8 characters including a digit, a capital,  and a special character : for example Grandbo3*.

Our website will register all skiers’ details and your next order will be easier and faster

INSURANCE

The annual family insurance is not available on line : you can buy it at a ticket office.

 

You will find all the details by clicking on this link http://en.legrandbornand.com/ski-insurance-security-and-rescue.html

You will find all the details by clicking on this link

http://en.legrandbornand.com/ski-insurance-security-and-rescue.html

Le Grand Bo Lib'

– Log on to the site www.ski.legrandbornand.com with your login and login (under the phone number at the top right of the screen)

 – Click on “my account”

– Click on “informations bancaires”

 – Click on modifier “mes coordonnées bancaires “

– Click on the payment logo, as if you were going to settle a purchase

 – The old registered card appears

– Choose the type of credit card (visa-mastercard etc)

– Enter the numbers of the BC

– Log on to the site www.ski.legrandbornand.com with your login and login (under the phone number at the top right of the screen)

  • click on “my account”
  • click on “sponsorship”
  • fill all the blanks (name, surname, birthdate and email of your godson)
  • your godson will receive an email to subscribe

A loyalty day pass is FREE for those holding a Grand-Bo Lib’ pass , on the 8th, 12th and 16th day of skiing – i.e. every 4th day thereafter.

Customers that have subscribed to “Grand-Bo Lib’” in the previous winter season 2020-2021  are eligible for a preferential re-subscription price of 0 € for the season 2021/2022 which will be deducted by direct debit by 15 November preceding the coming season.

The 2021/2022 skicard is the same as the previous season’s 2019/2020 skicard (or 2020-2021)

Send us an e mail at vente@saemlegrandbo.fr

a question ?